FAQs

Q: Where is the 2014 tournament being held?
A: The TwinEagles Club. Located at 11725 TwinEagles Boulevard in Naples.

Q: Is there special access for patrons with disabilities?
A: Handicapped parking is available in the General Spectator Lot (LOT A) at Collier County Fairgrounds. Handicapped shuttles will drop off at the tournament main entrance and there will be an 18th Green viewing area accessible to patrons with disabilities.

Q: What is the price of tickets?
A: Weekly, Daily and Hospitality Suite tickets are now available, as well as Ultimate Golf Experience books. Click here for more information on tickets.

Q: May I purchase tickets on-site?

A: You can save yourself time on-site at the golf tournament and order tickets on this website. Tickets will also be available for purchase at the Admissions gate, where the shuttles will bring spectators from general parking, or at local area PGA Tour Superstores.

Q: Where is Will Call?

A: Will Call is located at the Admissions gate next to the Clubhouse and is operational Tuesday – Sunday of Tournament Week.

Q: Do children receive free admission?
A: Any child 17 and under will receive free admission when accompanied by a ticketed adult.

Q: What are the Admissions gates’ hours of operation?
A: Admission gates are open Tuesday – Sunday at 8:00 a.m. Admission gates are closed on Monday.

Q: What are the Spectator Shuttle hours of operation?
A:  Tuesday – Thursday – 7:30 a.m.; Friday – Sunday – 8:30 a.m.

Q: Where is Spectator Parking located?
A: General spectator parking is located at the Collier County Fairgrounds. Follow signs to “Spectator” parking, which will lead you 7 miles past TwinEagles. Once you arrive, continue to follow signs to “Spectator” parking. Shuttle buses will be taking spectators to and from the Admissions gate.

Q: How much does parking cost?
A: Parking at The ACE Group Classic costs $7 on-site. General parking passes are also available online for $5. VIP Parking is also available. Click here for more information.

Q: What days are concessions available?
A: Concessions are available Tuesday through Sunday. Only the main concessions tent behind the 18th hole will be open Tuesday – Thursday. All concessions tents will be open Friday – Sunday.

Q: Are there ATMs onsite?
A: ATMs are provided by Fifth Third Bank for your convenience. ATMs are located in the expo area by the tournament main gate and behind the clubhouse.

Q: Which Champions Tour Professionals are playing in the The ACE Group Classic?
A: Player announcements are made periodically on the homepage and a complete field list will be available after Friday, February 7.

Q: Are cameras or cell phones allowed?
A: Cameras are allowed Tuesday-Thursday, but not for tournament play Friday-Sunday. Cell phones are allowed on tournament grounds but must be set to silent.

Q: Are outside food and beverage items permitted?
A: No food or beverages, containers, coolers, backpacks, or other large bags are permitted at The ACE Group Classic. Food and drink will be available at concessions stands around the golf course. Beer will be available for purchase with proper identification.

Q: Would you tell me more about the qualifying rounds?
A: The Open Qualifier is managed by the South Florida Section of the PGA. Please visit sflorida.pga.com for more information. Results will be available on-line at www.acegroupclassic.com by Wednesday morning.

Q: What should I wear?
A: Please wear comfortable, soft-soled shoes. Golf spikes are strictly prohibited. Wear clothing and headgear that provide protection from the sun, and be mindful of the weather forecast in order to dress appropriately for the elements.